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and a pleasant tomorrow!

On phone with oil company, for third time tonight:

Me: The burner just keeps shutting itself off.
Woman: Did you reset it?
Me: Yes. Three times. Each time, it blew thick, black smoke at me.
Woman: Is it on now?
Me: No.
Woman: Reset it.
Me: No. I'm not doing that again.
Woman: So, do you have heat?
Me: Uhh..no oil burner, no heat. No hot water, either.
Woman: Do you want someone to come out tonight?
Me: That would be nice.
Woman: Well, it won't be for a few hours. After midnight, for sure.
Me: That's fine.
Woman: So, ok....let me get this down - you turned your oil burner off..
Me: No, let me recap for you. The oil burner has shut down three times on its own tonight. I have reset it three times, resulting in a face full of black smoke each time. We have no hot water and we all need showers. We have no heat and it's 35 degrees out. My house smells like burned tires and I have to stay up way past my bedtime to wait for someone to come fix everything.
Woman: Ok. We're sending someone out. Have a good night!

Have a good night.

Yea.

Update: It's 2:44 am and they're still not here.

Comments

Well that sucks, Michele.
Hope they get it fixed soon.

At least they can send someone out. When we had the ice storm 2 years ago, they had to clear trees before they could even get down our street to fix the power...
Hint: The oven makes a good temporary heater if it's working. Just keep the door most of the way shut so no one gets burned.

I can't believe people burn oil for heat.

Don't you have some DVD you don't watch that you can burn?

j/k

Michele, when he arrives, let him live.

At least until he's done fixing the durn thing.

Good Luck with it. Worse comes to worse head to your parents for warmth and hot showers...

Well, finally found a way in which the NYT is better than blogs:

you can burn it to stay warm.

Sounds like it's time for another phone call.

What Rodney said and with passion!!!

Now it's 3:35am... any luck?

I burn coal for heat.

No, really.

Efficient, cost effective.

OK, dusty, but everything has its costs.

I feel for you Michele: I had no electricity much of last weekend.

it could be worse...

a few years ago we had two furnaces die(we have a reconnected duplex) on Christmas eve....

after having furnace trouble myself this fall, I just have to say I'm amazed that a company has the option of sending someone out in the middle of the night to fix something. I shivered for a week in a cold house because the service I called couldn't be bothered to come out even though I stayed home from work as much as I possibly could.

if the problem persists/redevelops, you can get a decent electric space heater for about $35, maybe cheaper. Sure, you have to huddle in front of it, but it beats freezing and it's cheaper than moving to a motel for the duration.