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"Something like this makes your hair stand up"*

"You got a guy here. People stuck in the stairway. Open up the goddamn doors!"

Imagine my horror when I went to the CNN page this morning and saw an image of the Word Trade Center towers, smoking, burning, on the verge of collapse.

My stomach clenched and my heart stopped, briefly. Of course, the towers couldn't be burning again, because they are no longer there. Still, seeing that image jarred the most basic part of my memory from that day. That entire sinking, drowning feeling hit me with full force.

I recovered within seconds and my stomach eased itself back into place before it went into a tailspin all over again, reading the transcripts of the Port Authority radio and phone transmissions from 9/11.

Christine Olender died along with 72 other Windows on the World employees and nearly 100 people who rode the elevators to the 106th floor restaurant for breakfast that morning. Among the diners were stockbrokers who worked in the towers, executives attending a conference and Neil Levin, the executive director of the Port Authority.

"We're getting no direction up here. We're having a smoke condition ... We need direction as to where we need to direct our guests and our employees, as soon as possible," Olender told Officer Steve Maggett, a Port Authority police officer who fielded numerous frantic calls to a police desk based at the World Trade Center.

So much for that French hack who thought that he needed to make up the stories of the victims in that restaurant.

The argument today will be between those who thought it necessary to release these transcripts and those that are horrified. And, even then, there will be sub-arguments between those on either side. Should they have been released to get a better grip on what went wrong? Or was it so we would relive the horror of the victims so we would never forget? Perhaps the New York Times is just looking to be sensational or, and one can never forget the arguments that come flying at you from the far left, perhaps they were released by Karl Rove, in an attempt to get Bush to look sympathetic again?

Most of the families of the Port Authority employees - and the Port Authory itself - were against the tapes being released, and it's obvious why. The pain, still fresh only two years later, would now be compounded by knowing the dread, the fear and the sorrow of their loved ones last minutes.

I agree with the PA completely. This isn't going to help anybody, and this isn't going to save anybody in the future - this is only going to hurt the people involved in it, said Sonny Goldstein, whose daughter was killed on 9/11.

So why release this 2,000 page transcript? Does the New York Times think it will accomplish anything drastic in the field of emergency services by making the last words of the victims of a terrorist attack public? I'm skeptical that knowing these words and actions will do any good; mainly because the Port Authority itself is skeptical.

260 hours of disjointed phrases like:

"Yo, I've got dozens of bodies, people just jumping from the top of the building," a male caller said.

"They said another plane just ... flew by and hit Building 2."

"Evacuate the building! Hit the stairwells and get the heck out of here."

"Honey, when the building started coming down, I ran for my life, honey! I survived."

Perhaps these transcripts will jar the emotions of those who have become complacent or those whose mantra has become get over it, already. I'm not sure how I feel about these tapes but, then again, it's not father or daughter whose voices are heard on the tapes. I just observe. I just feel the same exact way I did on that Tuesday morning almost two years ago.

Nothing can bring these people back, but nothing can make us forget. I think we all need a little push into the frame of that day once in a while.

Jeff Jarvis has more.


*From transcript here

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Comments

I want them published. I want the pictures published, with nothing held back. I want the whole episode replayed all over the national media. Over and over.

Because I want people to stay angry and focused until those responsible are dead or imprisoned.

I have mixed emotions about the need to release these transcripts, as they aren't going to offer any additional insight as to how this happened and how it could be prevented in the future. You make a great point about people becoming complacent though, as I work with a girl who, when we were discussing possible terrorist action during the blackout a couple weeks ago and 9-11 was mentioned said "heck, 9-11 was a great day for me, that's when my husband got his raise". I had to stop myself from saying essentially, "What the fuck?" We work in the shipping office of a furniture company, and have encountered more than a few people who didn't want to schedule deliveries for Sept. 11th this year, citing personal reasons. This co-worker expressed the view that "Yeah, it was bad but it was 2 years ago, just get over it."
I have my doubts as to whether or not the release of the transcripts will make someone like that even pause for a second and consider what they're saying, but it definitely serves to drive the point home for the rest of us.

I've sometimes wondered if the worst part of being a relative or loved one of one of the victims isn't feeling as though that person isn't yours anymore, but the public's. Not your loss; America's loss. Not your dead; America's dead. I'd just imagine that if it were me, I'd be very upset about the publication of this, like, get out of my grief.

That said, since I'm not related to anyone who died that day . . . I think I'm with Ken.

i have mixed feelings about this
you know as soon as the towers were back in the news
the clips playing again
the terrible scenes
back in the media
i was immediately transported back
i can smell the ash
and i can see the first tower fall in front of me
i can hear screams
i can see the faces of the fireman
my heart is racing
i spend most of the year 2002 walking away from the towers
trying to put them behind me
and in one rush
they are back
and yet
part of me is relieved they are back
part of me is glad to see them on the news again
because so much death
and terror
and horror
it just should not be forgotten
it should be brought up again and again
to remind us
of what hate does
what terror does
what evil men and religious fundamentalism
can do
sigh
its all back again
just before the 2nd anniversary
its all back

I am in agreement with Ken. People need to not forget.

There is currently only one thing stopping me from bawling like a baby after reading those articles and that is that I'm sat at my desk and I can't let these people see me cry.

Last year, I visited the "Miissing: Last Seen at the World Trade Center" exhibit of posters that was one of the most emotional, tragic, and plain human displays I have seen.

I also find a huge disconnect between what I saw, what I remember, and what I see happening now that was supposedly to stop something like that from happening again.

Michele,
I am sure you will not forget and I don't think I ever will but there are others in this country who just want to move on that must be reminded because we can't move on. We were attacked, we are at war. It is a war we will and must win. It is going to take a while and people will have to be reminded, especially on Sept. 11.

It still makes my hair stand up. I still get a big lump in my throat. Reading the words chills me to my very core. Even two years later.

That picture did it to me too. Its been so long since I looked at any pictures.

release pics/video/transcripts. release it all.

We've already got gov. officials lying about what really happened that day. They refuse to release documents because of "national security" (read: saving their own asses), etc.

I respect the loss that the victims have suffered, but I'm tired of people acting like little school girls or overbearing moms. "Oh, you shouldn't see that. What good is it going to do? Let sleeping dogs lie."

I'm an adult and make adult decisions. Don't go making decisions about what I can and cannot see. If there's a "national security" issue (real or imagined) surrounding things then I can understand. If they're not releasing things because someone "might" be offended, give me a break! I'm not your child. I can make decisions for myself.

RELEASE EVERYTHING.

I don't think I'm at all split on if they should release the documents or not. Release them. Release them now. Should have released them earlier. Keep a link on every mass media's home page for ever. I made the comment that we need to "move on" earlier this month when people were talking about 9/11 again. I'm wrong - people need to move ahead. Not to "get over" our feelings and hide from reality, but to move ahead in life, make changes and take care of those around us now, and those that will be in this world in the future.

Just reading some of the transcripts have make my stomach rise in my throat again as they did when Michele posted "No Ordinary Day" earlier this week (My words). Please, the transcripts will help. They will help all of us.

This issue is one I feel strongly about. The general public has no business voyeuristically listening in on the suffering of anyone.

If there's some aspect of a recording that potentially impacts public policy, I could see possibly issuing a transcript. However, we're currently inundated with all sorts of traumatic 911 calls on the nightly news (local and national) for no good reason. People who have already been traumatized are assaulted all over again by the airing of their desperate pleas for help, for no other purpose than increasing ratings. It's a practice that should be stopped - immediately.

I hear them reading through some of the transcripts on Nightline the other night. It was eerie. Knowing that these are some of the last words, thought, feelings of a lot of people.

I think I agree with the "release it all, we need to stay angry" folks.

Quench the Thirst of Frizzy Hair
By Diana Dudas

It seems like such an enigma. Of the hundred or so emails I receive daily, the same question pops up endlessly. Why is my hair so, FRIZZY and dry, coarse or brittle? I intend to try and solve this mystery. And my first clue has to do with moisture deficiency!
Oil and Water...
90% of us suffer with dry brittle or frizzy hair because our hair is deficient of (moisture) WATER! There is a certain preconceived notion that has been passed on from generation to generation. That is the idea that our hair is dry, because we are lacking in natural oils. We are told that if we nurture our hair by brushing vigorously 100 times a day, or if we nurture our hair with hot oil treatments and cholesterols. If we do all of these things, then we are sure to be blessed with beautiful, shiny and healthy locks. This might be the case, if you have young virgin (hair that is not chemically treated) hair. But this is certainly not the case, once you have impaled your tresses, with harsh chemicals such as bleaches and alkaline permanents. Or if you have naturally curly hair,
Naturally Curly Hair...
Those of you who have curly hair, have these curls, because of a curvature of the hair follicles .A normal hair follicle under a microscope would be seen as perfectly straight. However yours would have a definite bend in it. This causes the hair to curl. Where the hair curves it compels the cuticle (the outer layer of the hair) to lift.
The cuticle...
Under a microscope, A cuticle is similar in appearance to shingles on a roof. When the hair is in good condition, and is straight and has good porosity the tiles or cuticle layers are tight together and in perfect in shape, giving the hair a smooth appearance. This makes light reflect off the hair enhancing shine! When hair is in bad conditioner, is curly or has poor porosity, the cuticle layers are lifted and sometimes damaged and broken. This makes the hair feel coarse and brittle. It also causes the hair to absorb light, giving the appearance of dull lifeless hair.
To sum up this scenario. Because curly haired cuticle layer is permanently lifted, it feels, coarse, and brittle and has no brilliance. Hence the dull, lifeless look. It also means that our hair has poor porosity.
Porosity...
Is the ability for hair to be able to absorb and retain moisture. The best way for me to explain this is to would be for you to imagine a sponge. First of all imagine a brand new sponge. It will have tiny holes in it, and when you immerse it in water, it will soak up a large quantity, and be able to hold that liquid for a long period of time. This is because it has good porosity. Now imagine an old sponge. Its holes have become damaged and distorted. It might even be torn in some areas. When you immerse this sponge in the same amount of liquid, it will absorb far less and will certainly not be able to retain the moisture so readily.
It is the same with hair. Hair that has poor porosity will not be able to absorb or retain moisture as well as hair that has good porosity. making hair permanently dry.
Hot oil treatments...
Traditions have taught many of us that lavishly applying oil to our hair will give us the soft, shiny hair that we all desire. However more often than not, the opposite takes place. Most oils if they are not essential oils do not have the ability to penetrate into the hair shaft. Nor do heavy cholesterols. What they will do, is to lay on top of the cuticle, and coat the cuticle. This may give the hair some Brilliance. However, it will also coat the hair. And causes product build up.
Product build up...
Once the hair is coated, your problems will commence. First of all, the moisture that our hair so desperately needs will not be able to permeate through the wall of product build. The moisture is then not able to find its way underneath the cuticle layer. The hair cannot then be conditioned. Also the oils will not diffuse, but sit on top of the cuticle layer. If you use any kind of hot styling tools such as blow dryers or hot irons, what will happen to your hair, is exactly what happens when you put an egg into a hot pan. It will fry!
If you live in a sunny climate, the oil will do the same thing. The sun will heat the oil and fry your hair. You must have heard the term, my hair feels fried.
Optimum condition...
For hair to be in tiptop conditioner is has to have a moisture (water) content of at least 8%, and the right balance of protein and natural oil. Most of us produce enough natural oil (sebum), to keep our hair healthy, but lack the moisture. After having a chemical service your moisture level will drop as low as 2%, causing, drying of the hair, followed by split ends. The same will happen with constant use of blow-dryers and hot styling tools, such as curling or flat irons. If the moisture level is not restored to its optimum 8%; by the use of good moisturizing products your hair will ultimately become brittle and possibly break.
What to do...
You need to give your hair lots of TLC, with shampoos that are designed to restore your hairs moisture level to its optimum 8%. Along with intense conditioners that will help to repair damaged cuticles, improve porosity, elasticity and general health and appearance of your hair. Avoid product build by using products that contain natural ingredients. Also avoid hot oil treatments, heavy cholesterol type conditioners, petroleum-based and silicone-based products. Also hairsprays, mousses and gels that have a high alcohol or butane content.
Those of you with naturally curly, wavy or frizzy hair, those of you who use hot styling tools or who chemically treat your hair, will need to give your hair extra nurturing by supplying it with the necessary nutrition and moisture that it needs. Sun worshippers need to make sure that your hair care products have sunscreen properties to protect your hair from the damaging affects of the UV rays.
Summary...
Our hair needs MOISTURE, MOISTURE, and MOISTURE! Who needs to add moisture more than most? People with naturally curly hair, chemically treated, hot styling tool users or people who live in hot sunny and arid climates.

Please feel free to email me with any hair care questions that you may have at DUDASDIANA@AOL.COM
Copyright 2002

Author is an expert with more than 28 years experience in the beauty industry. She has answered over 2000 questions for allexperts.com and has had her work published in many well-respected beauty magazines both online and off.

Nise threat! Thanks for info!